Felicity : Knapp Studio – Workshop Terms and Conditions
Last updated: [13/11/25]
By booking a place on any Felicity Knapp Studio workshop, course, or retreat, you agree to the following Terms and Conditions.
Please read them carefully before making your booking.
1. General Information
Workshops and retreats are organised and led by Felicity Knapp Studio, based in Colwall, Herefordshire.
All communication should be directed to:
📧felicityknappstudio@gmail.com
2. Booking and Payment
Your booking is confirmed once full payment (or deposit, where stated) has been received and you receive a confirmation email from us.
Payment can be made online via our secure booking system or by bank transfer where arranged.
Spaces are limited and allocated on a first-come, first-served basis.
Any balance payments for retreats must be made by the due date specified in your confirmation email.
3. Cancellations and Refunds
If you need to cancel:
We understand that plans can change.
Workshops:
Cancellations made 14 days or more before the workshop will receive a full refund, minus a £10 administration fee.
Cancellations made less than 14 days before the workshop are non-refundable unless we can fill your place, in which case a refund (minus £10) will be issued.
You may transfer your booking to another person at no extra cost—just let us know their details in advance.
Retreats:
See also Ts & Cs on Retreat web page
If we need to cancel:
In the unlikely event that we have to cancel due to illness, low enrolment, or unforeseen circumstances, you will receive a full refund or the option to transfer to another date. (but see also item 11 Force Majure)
We are not responsible for any travel, accommodation, or other costs incurred as a result of cancellation.
4. Workshop and Retreat Changes
We reserve the right to make small changes to tutors, content, or venue if necessary, while ensuring the overall quality and purpose remain the same.
If significant changes are required, we will notify you as soon as possible by email or WhatsApp and offer an alternative or refund.
5. Communication and Changes
Important workshop updates, cancellations, or changes will be communicated via email. It is the attendee’s responsibility to monitor their email for notices.
6. Workshop Content Intellectual Property
All course materials, demonstrations, teaching content and art work are the intellectual property of Felicity Knapp Studio.
They are for your personal use and inspiration only and may not be copied, distributed, or used for commercial use without written permission or a license.
You retain the rights to any artwork you create during the workshop or retreat.
6. Health, Safety, and Accessibility
Please let us know in advance if you have any allergies, health conditions, or accessibility needs.
Some activities involve art materials that may stain clothing; please dress appropriately.
You participate in all activities at your own risk and agree to follow safety guidance during sessions.
Felicity Knapp Studio accepts no liability for injury, loss, or damage to personal property, except where caused by our negligence.
7. Materials and Personal Belongings
All basic materials and equipment will be provided unless otherwise stated.
You are welcome to bring your own additional materials if you wish. (no oil paint please)
Personal items brought to workshops or retreats are your responsibility.
8. Photography and Promotional Use
We sometimes take photographs during workshops and retreats for use on our website, newsletters, and social media.
If you prefer not to appear in these images, please let us know when you arrive.
We always respect your privacy and will not tag or identify individuals without permission.
9. Liability
Felicity Knapp Studio is not liable for:
Loss or damage to personal property,
Personal injury (unless caused by our negligence), or
Travel or accommodation costs arising from workshop or retreat cancellation.
Participation is at your own discretion and responsibility.
10. Data Protection and Privacy
Your personal information will be used only for managing your booking and communicating relevant updates.
We will never share your data with third parties without consent.
You can read our full Privacy Policy [see link in footer].
11. Force Majeure
Felicity Knapp Studio will not be liable for failure to deliver workshops or retreats due to events beyond our reasonable control, such as extreme weather, illness, or public health restrictions.
In such cases, we will aim to reschedule if this is possible or offer credit towards a future event.
12. Attendance and Weather-Related Travel
If the venue is open and accessible, but you cannot attend due to local travel difficulties (e.g., snowfall), no refund will be issued. Transfer or substitution options may be available.
Attendees are responsible for their travel arrangements and costs.
13. Venue Inaccessibility Due to Weather
If the venue becomes inaccessible due to snow, severe weather, or other force majeure events, the organizer may cancel or reschedule the workshop.
Fees are non-refundable but attendees may transfer or substitute.
Organizer is not liable for travel, accommodation, or other costs incurred.
14. Governing Law
These terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the English courts.
15. Attendee Conduct
Attendees must comply with workshop rules and venue policies.
Organizers reserve the right to remove attendees for inappropriate behaviour without refund.
13. Contact
If you have any questions about these Terms and Conditions, please contact:
📧felicityknappstudio@gmail.com or use contact form